The Encyclopedia of Business Letters, Faxes, and Emails by
Business writing has been transformed in our era from long, leisurely letters to fast faxes, instant e-mails, crisp memos, and concise letters. Your reader doesn't have time to waste. And neither do you. That's where The Encyclopedia of Business Letters, Faxes, and E-mails can help. Here you'll find the most complete and up-to-date collection of model business correspondence for every conceivable occasion - sample letters, memos, and e-mails you can use as is or adapt for your own purposes. This invaluable reference contains more than 300 model letters with instructions for adapting each to your particular situation. Letters are organized into chapters by category, and the detailed table of contents guides you quickly to the letter that best suits your needs. For each model letter, you'll find: Introductory comments that give you a working knowledge of each kind of correspondence. Several variations of tone and style from which you can pick the one that suits you best. Analysis that reveals the formula to writing each kind of letter. Instructions on how to format, design, print, and deliver your correspondence for best effect. This revised edition The Encyclopedia of Business Letters, Faxes, and E-mails contains more help than ever, including: An expanded introduction to writing letters, faxes, and e-mails, with new tips and advice on the best use of each Ample guidance on the nuances of e-mail, including hints for avoiding common pitfalls Dozens of additional sample e-mail formats to meet today's communication needs Even more focused, easy-to-remember directions for organizing your thoughts and composing even the toughest kinds of correspondence don't go to work without it!
Writing Business Letters Across Languages by
"This book discusses the most widespread and acceptable approaches to writing business letters in a readily understandable fashion, exploring rules and conventions based on actual contemporary practices. Emphasis is placed on types of business letters across languages, patterns of thinking, cross-cultural communication, the effect of style, tone and the mechanics of writing, and grammar. This book is written for all kinds of readers, particularly students and teachers involved in writing business letters for translation purposes, in addition to executives, small business owners, secretaries, and salespersons who are involved in cross-cultural communication.Because of its multifaceted nature, this book serves not only as a practical and comprehensive guide to business correspondence, but also as a tool that helps professionals write business letters and understand their counterparts within the contexts of other languages. It provides various examples from Arabic, English and French, covering a wide range of situations and offers practical advice on wording, content, style, and structure. A list of business terms and their definitions is included at the end of this book to help readers understand their meaning and implications across cultures."
Survival Writing for Business by
This no-nonsense book is a virtual lifeline to writing success. Author Steve Gladis has been a writer all his life. He has published 11 books as well as numerous magazine and journal articles. Use this book to learn how to keep your writing clear and concise. Survival Writing for Business presents, in an easy-to-follow format, his top tips for writing clearly and briefly. The book answers your most pressing questions about writing, shows you what works and what doesn't, and reveals dozens of shortcuts you can apply today for instant results. The chapters also contain numerous examples that illustrate the content and make the lessons learned memorable.
eBook Central - Books about business communication in an electronic format via the Kaufman Library. Available to you as a GGC student or faculty member.
E-book Collection - - Books about business communication in an electronic format via the Kaufman Library. Available to you as a GGC student or faculty member.
Gil-Find - - Books about business communication in both print (in the Kaufman library stacks (shelves) and online.
Whoever Tells the Best Story Wins by
The right story told at the right time has the power to persuade, promote empathy, and provoke action. Even more, a story explains who you are, what you want, and why it matters--better than any other communication tool in your arsenal. In Whoever Tells the Best Story Wins, author and vibrant keynote speaker Annette Simmons teaches you how to narrate personal experiences as well as borrowed stories in a way that demonstrates authenticity, builds emotional connections, inspires perseverance, and stimulates the imagination. Whether you are leading a presentation, in a department meeting, or having lunch with a potential customer, you will learn how to relate a compelling story to the topic at hand and make an invaluable impact that could not be made otherwise.Fully updated and more practical than ever, the second edition reveals how to use storytelling to: * Capture attention* Motivate listeners* Gain trust* Strengthen your argument* Sway decisions* Demonstrate authenticity and encourage transparency * And more Complete with a proven storytelling process and techniques, innovative applications, examples, and a new appendix on teaching storytelling, Whoever Tells the Best Story Wins hands you the tools you need to form a well-founded and persuasive story for any situation that just might be the difference maker you were looking for.
Better Presentations by
Whether you are a university professor, researcher at a think tank, graduate student, or analyst at a private firm, chances are that at some point you have presented your work in front of an audience. Most of us approach this task by converting a written document into slides, but the result is often a text-heavy presentation saddled with bullet points, stock images, and graphs too complex for an audience to decipher--much less understand. Presenting is fundamentally different from writing, and with only a little more time, a little more effort, and a little more planning, you can communicate your work with force and clarity. Designed for presenters of scholarly or data-intensive content, Better Presentations details essential strategies for developing clear, sophisticated, and visually captivating presentations. Following three core principles--visualize, unify, and focus--Better Presentations describes how to visualize data effectively, find and use images appropriately, choose sensible fonts and colors, edit text for powerful delivery, and restructure a written argument for maximum engagement and persuasion. With a range of clear examples for what to do (and what not to do), the practical package offered in Better Presentations shares the best techniques to display work and the best tactics for winning over audiences. It pushes presenters past the frustration and intimidation of the process to more effective, memorable, and persuasive presentations.
Public Speaking to Win by
The Unparalleled Classic on Speaking With Confidence and Power - In a Special Condensed Edition Here is Dale Carnegie's master class on how to speak so that people listen, available in a compact forty minutes. If you want to deliver effective sales presentations, influence clients and customers, and speak persuasively on any topic, Public Speaking to Win! is your key to success. You will discover: What REALLY grabs your listeners' attention. How to establish intimacy with your audience. How to win people's confidence. The one vital ingredient to a powerful talk. How to speak in a natural, easygoing manner. How to open and close your talk. How to move your listeners to action. Abridged and introduced by PEN Award-winning historian Mitch Horowitz, Public Speaking to Win! provides the full insight of Dale Carnegie's original guidebook, in one concise, unforgettable lesson.