Holly R. Heitman
Assistant Department Head
Access Services & Information Commons
Library Technical Assistant
Information Commons Manager
Hugh S. Shipman
Library Assistant II
The Information Commons is the name given to the open computing spaces located in the Kaufman Library, Building B, and The Den (Building A). Each Information Commons space on campus has a Help Desk staffed with assistants who provide technology assistance with computers, printing/scanning, and software-related questions.
The Information Commons Help Desk can provide additional guidance on the services available to the campus community--including study room reservations, media equipment usage, and information concerning free/discounted software available through the University System of Georgia Software Resource & Services (SRS).
The Den (Building A)
For questions concerning computers or technology issues not related to the Information Commons spaces on campus, please contact the Technology Support Services (Helpdesk), located in Building A, Room 1040, or at 678-407-5611.
For ITEC tutoring assistance, please contact the Academic Enhancement Center located in Building C, Room G-360, or at 678-407-5191.